Holiday Insurance

Alpine Elements | Ocean Elements Insurance

A Specialist Policy

We believe your enjoyment and safety are of paramount importance when travelling with us. It is therefore a requirement when booking one of our holidays that you have adequate Active Sports Insurance Cover before you travel, especially if partaking in hazardous activities such as mountain biking, sailing, skiing or rafting. Many policies do not provide an appropriate level of cover, and so Alpine Elements/Ocean Elements have partnered with Endsleigh to develop a bespoke policy that is specifically designed for you whilst partaking on our holidays. This policy is available to both UK and non-UK residents and will cover trips in Europe. See “Your Responsibility” below.

If you are in the process of booking an Alpine Elements Holiday or have already booked you may want to consider what level of insurance protection you have in place in case the worst were to happen. As a customer of Alpine Elements we would always recommend you purchase adequate and fit for purpose travel insurance. Unlike many travel insurance policies the Alpine Elements policy provides full cover for activities such as Winter Sports, Mountain Biking and much more.

Cover Against Cancellation

Taking out your travel insurance at the time of booking your trip is a really good idea as cover for pre-departure cancellation starts from the policy issue date, that is, when you have paid for the policy. This means you’ll have cover to recoup your costs if you have to cancel your trip for an insured reason such as illness or serious accident preventing you from travelling.

How much does it cost?

The below premiums are based on either per person or couple/family rates, cover only within Europe and also include IPT (insurance premium tax). If you are not completely satisfied, you can request a full refund of this insurance within 14 days (or departure date if sooner) Please use the Winter / Extreme policy for Activities such as: Rafting, Canyoning, Hydrospeeding, Summer Skiing & Via Ferrata. 

What does the policy cover?

The Alpine Elements Policy covers the following:

Medical Expenses

• If you are taken ill or have an accident Endsleigh will pay your emergency medical bills and hospital costs.
• The cost of bringing a close relative to visit you following a medical emergency
• Emergency dental treatment for the immediate relief of pain

Cancellation

• If you cancel the holiday prior to arrival due to an accident, illness or sickness you will be able to claim back the costs of the holiday

Baggage Cover

• You will be reimbursed if your luggage is lost, stolen or accidentally damaged

The table below shows the maximum amounts which are payable under each section within the policy:

 Useful Information

Group discounts apply to 3 or more insured adults on the same booking reference

Couple policies cover any friends of any sex.

Family policies cover up to 8 children (who do not need to be blood-related) but must be under the age of 19 at holiday

Maximum age is 85 (i.e. under 86 years of age at holiday departure date)

Available to any nationality.

Use the Winter / Extreme policy to include Rafting, Canyoning, Hydrospeeding, Summer Skiing & Via Ferrata activities.

When should I purchase the policy?

You can purchase insurance at any point up until your departure date, however, we strongly recommend that you book it when you book your holiday so that it will cover you in the event of insured reasons for cancellation such as illness or an accident preventing you from travelling.

Your Responsibility

You are required to take all reasonable care to protect yourself and your property and to act as though you are insured. Please be sure you tell Alpine Elements or your insurers about anything which may affect your cover, including any pre-existing health and medical conditions. It is your responsibility to check your policy documents for accuracy, and that you are fully covered. The Alpine Elements policy has proven to suit most of our client’s requirements, however, please research our policy and cover fully, to ensure that it will suit all of your individual needs. We offer the Alpine Elements policy in good faith, but we cannot guarantee that it will cover against every eventuality or requirement that you may have.

How to Book

You will be given the opportunity to add insurance to your package with us at the point of booking your holiday, if however, you wish to add the insurance at a later date please email admin@alpineelements.co.uk or call us on 0844 770 4070 and select option 2. Please state your group leader name, insured names, type of cover and ages. For our Group, Family and Couple cover, please indicate which members of the group are to go onto the relevant policy. You will not be covered until the insurance premium has been paid for on your booking.

Before booking the Alpine Elements Policy we recommend that you read the following documents so you understand the full details of the benefits and benefits and exclusions that apply to the policy. Our policies suit most of our client’s requirements, however, please research our cover (and any self-sourced cover) fully. Satisfy yourself that it will suit all of your individual needs. It is your responsibility to check you are fully covered. We offer our policy and any guidance in good faith, but naturally, we cannot guarantee that it will cover against every eventuality. All our guests must be covered by suitable insurance for their holiday.

Full documentation will be provided once the policy has been purchased.

Alpine Elements is an appointed representative of Endsleigh Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority (http://www.fsa.gov.uk/register/). Endsleigh Insurance Services Limited. Company No: 856706 registered in England at Shurdington Road, Cheltenham Spa, Gloucestershire GL51 4UE.

Extreme Activities

Sports and Activities: abseiling (within organisers guidelines), American football, bamboo rafting, blokarting (no personal liability cover), bungee jumping (up to 3 jumps in total within professional organiser's guidelines and wearing appropriate protective gear), canoeing (up to grade 3 rivers), canyoning, caving, cycling (racing), expeditions up to 6,000 metres above sea level (professionally escorted tours only), flying (other than as a fare-paying passenger in a fully licensed passenger carrying aircraft), football (amateur only and main purpose of the trip), fruit or vegetable picking, gliding, gorilla trekking (professionally escorted tours only), gymnastics, hang gliding, heptathlon, high diving, hockey, hydro speeding with an instructor (up to grade 2 rivers), judo, karate, kayaking (up to grade 3 rivers), lacrosse, manual work (but not including the use of plant or power tools and machinery), marathon running, microlighting, motorcycle touring off road (no racing), mountain biking (wearing a helmet, casual or off road not endurance or racing), occasional light manual work (but not including the use of plant or power tools and machinery), off road 4x4 driving (no racing), paragliding, parascending - over water, power boating, rap jumping (within organisers guidelines), retail trade including manual work (but not including the use of plant or power tools and machinery), rugby, scuba diving to max depth 30 metres below sea level (if qualified scuba diver and not diving alone or accompanied by qualified instructor), scuba diving to max depth 40 metres below sea level (if qualified scuba diver and not diving alone or accompanied by qualified instructor), street hockey (wearing pads and helmets), superintendance of manual work, trekking between 2,501 to 3,500 metres above sea level, trekking between 3,501 to 6,000 metres above sea level (professionally escorted tours only), triathlons, via ferrata, white water rafting up to level 4 (within organisers guidelines).